Privacy Policy

The information provided on this website is intended for general informational purposes only. While we strive to ensure that the content is accurate and up to date, it should not be considered as professional or legal advice. Every situation is unique, and the information presented here may not address your specific circumstances.

We respect your privacy and comply with UK GDPR and the Data Protection Act 2018.

What we collect:

Contact details (name, address, phone, email)
Service information (job details, property address)
Payment details
Website usage data (cookies, IP address)

How we use it:

To provide plumbing and heating services
For billing and legal compliance
With your consent, for marketing

Your rights:
You can request access, correction, deletion, or withdraw consent at any time.

Data sharing:
We only share data with trusted partners (e.g., payment processors) and never sell your information.

Security:
We use encryption, secure storage, and strict access controls.

Cookies:
We use cookies for site performance and analytics. You can manage preferences via our cookie banner.

For full details or to exercise your rights, contact us at [email address] or visit the ICO at ico.org.uk